https://doi.org/10.24928/2022/0223

Establishing Design Metrics to Inform Design Change, Increase Project Team Communication, and Reduce Waste: A Healthcare Case Study

Sean M. Mulholland¹, Meredith Banasiak², Caroline M. Clevenger³, Jamie Staton⁴ & Qadry Brown⁵

¹Assistant Professor, Civil & Environmental Engineering Department, United States Air Force Academy, USA, [email protected], orcid.org/0000-0002-6598-6830
²Director of Research, Boulder Associates Architects, Boulder, USA, [email protected], orcid.org/0000-0001-8483-419X
³Professor, Civil Engineering, Assistant Director, Construction Engineering and Management, University of Colorado Denver, Denver, USA, [email protected], orcid.org/0000-0003-2265-8447
⁴Project Executive, GE Johnson Construction Company, Colorado Springs, USA, [email protected]
⁵Cadet, US Air Force Academy, USA, [email protected]

Abstract

This study aims to evaluate via a case study the process in establishing post-construction performance goals and their perceived impact to a design and construction project team’s culture. Performance goals were established from an iterative quantitative approach, while the impact to the design and construction team were evaluated by a qualitative method. Preliminary results appear to indicate a likely positive impact to a project team’s culture, level of effort, and trust. Specifically, results may indicate a net positive impact from unambiguous post-construction performance goals to a project team’s perception of its communication and overall project environment, reduction in traditional sources of process waste, and a positive impact to elements associated with cost, schedule, and quality.

Keywords

Collaboration, Case study, Integration, Value, Integrated Project Delivery

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Reference

Mulholland, S. M. , Banasiak, M. , Clevenger, C. M. , Staton, J. & Brown, Q. 2022. Establishing Design Metrics to Inform Design Change, Increase Project Team Communication, and Reduce Waste: A Healthcare Case Study, Proc. 30th Annual Conference of the International Group for Lean Construction (IGLC) , 1134-1143. doi.org/10.24928/2022/0223

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