32nd Annual Conference of the International Group for Lean Construction (IGLC 32) - Auckland, New Zealand - 2024

https://doi.org/10.24928/2024/0130

An Exploration of Psychological Safety and Team Behaviors in a Construction Global Team

Sulyn Gomez Villanueva1, Glenn Ballard2, Stephen Terni3, Paz Arroyo4 & Kevin Bello5

1Quality Leader, DPR Construction, Redwood City, USA, [email protected], orcid.org/0000-0003-2367-9880
2Research Associate, Project Production Systems Laboratory (P2SL), University of California, Berkeley, USA, [email protected], orcid.org/0000-0002-0948-8861
3Quality National Leader, DPR Construction, Pasadena, USA, [email protected], orcid.org/0009-0008-1217-2842
4Quality Leader, DPR Construction, San Francisco, USA, [email protected], orcid.org/0000-0002-8098-8172
5Principal Researcher, The University of Chicago, USA, [email protected], orcid.org/0000-0002-3661-8158

Abstract

Psychological safety is a construct that has garnered attention in academia and industries over the last two decades. Research has shown the connection between psychological safety and several team behaviors, from learning to active caring. Most research however has focused on exploring psychological safety within traditional teams. This paper extends the research on psychological safety by capturing the psychological safety and behavioral dynamics of a global virtual corporate team in the construction industry. We found that psychological safety positively relates to some behaviors such as making reliable promises and active listening, and these in turn positively relate to better team performance. This paper also describes actions the team in the study committed to follow to improve, based on the assessment conducted in this study. Future research should concentrate on using longitudinal assessments to explore variations within the team over time and understand what interventions can improve team dynamics.

Keywords

Psychological safety, behaviors, team dynamics, global teams, learning, reliable promising

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Reference

Villanueva, S. G. , Ballard, G. , Terni, S. , Arroyo, P. & Bello, K. 2024. An Exploration of Psychological Safety and Team Behaviors in a Construction Global Team, Proceedings of the 32nd Annual Conference of the International Group for Lean Construction (IGLC 32) , 1111-1122. doi.org/10.24928/2024/0130

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