28th Annual Conference of the International Group for Lean Construction (IGLC) - Berkeley, California, USA - 2020

https://doi.org/10.24928/2020/0057

Benchmarking the Construction Industry: An Adaptation of the World Management Survey Methodology

Mauricio Bonilla1 & Tito Castillo2

1Civil Engineer, Faculty of Engineering, National University of Chimborazo (UNACH), Av. Antonio José de Sucre Km 1 1/2 vía Guano Riobamba, Ecuador, [email protected], orcid.org/0000- 0002-8049-8202
2Professor, Civil Engineer, Faculty of Engineering, National University of Chimborazo (UNACH), Av. Antonio José de Sucre Km 1 1/2 vía Guano Riobamba, Ecuador, [email protected], orcid.org/0000-0002-3472-3456

Abstract

Benchmarking is a best management practice that allows companies to be compared and to improve. Some benchmarking studies in the construction industry have evaluated several dimensions with respect to management practices. Different methods have been used to benchmark the performance of construction companies. These methods are strenuous due to their extension and the variety of practices evaluated. Although there are benchmarking tools that have defined the minimum practices that should be evaluated in the management of industries from a lean approach, this has not yet been achieved for construction management. Therefore, the objective of this research was to develop a benchmarking exercise of minimum management practices in construction, using a website to obtain information from construction companies through an adaptation of the World Management Survey (WMS) methodology. For this purpose, surveys were developed with a Lean approach and the content was validated by interviews with experts from the construction industry. Data was collected through a website that hosts the surveys. Results of this benchmarking study show that the majority of construction companies surveyed scored less than 50% in their management practices, which shows an opportunity for improvement for the companies evaluated.

Keywords

Benchmarking, Management practices, Lean construction, Health and safety, Standardization.

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Reference

Bonilla, M. & Castillo, T. 2020. Benchmarking the Construction Industry: An Adaptation of the World Management Survey Methodology , Proc. 28th Annual Conference of the International Group for Lean Construction (IGLC) , 217-228. doi.org/10.24928/2020/0057

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