TY - CONF TI - Visual Management Implementation Strategy: An Analysis of Digital Whiteboards C1 - Lille, France C3 - Proceedings of the 31st Annual Conference of the International Group for Lean Construction (IGLC31) SP - 608 EP - 619 PY - 2023 DO - 10.24928/2023/0264 AU - Pedó, Bárbara AU - Tezel, Algan AU - Koskela, Lauri AU - Tzortzopoulos, Patricia AU - Formoso, Carlos Torres AU - Vrabie, Elena AU - Robinson, Stuart AD - Ph.D. Student, Innovative Design Lab (IDL), University of Huddersfield, and Lean Manager at Arcadis, United Kingdom (UK), barbara.pedo2@hud.ac.uk, https://orcid.org/0000-0002-6520-0981 AD - Associate Professor, Civil Engineering and Management, University of Nottingham, UK, algan.tezel@nottingham.ac.uk, https://orcid.org/0000-0003-3903-6126 AD - Professor, IDL, University of Huddersfield, UK, l.koskela@hud.ac.uk, https://orcid.org/0000-0003-4449-2281 AD - Professor, IDL, University of Huddersfield, UK, p.tzortzopoulos@hud.ac.uk, https://orcid.org/0000-0002-8740- 6753 AD - Professor, Building Innovation Research Unit (NORIE), Federal University of Rio Grande do Sul, Brazil, formoso@ufrgs.br, http://orcid.org/0000-0002-4772-3746 AD - Senior Technical Director, Country Digital and Automation Lead, Arcadis, UK, elena.vrabie@arcadis.com, https://orcid.org/0000-0002-0854-6484 AD - Technical Director, Arcadis, UK, stuart.robinson@arcadis.com, https://orcid.org/0000-0001-5350-6281 AB - Visual Management (VM) is a communication strategy in which a visual workplace for closerange communication is created by using easy-to-understand sensory devices. It is adopted to increase process transparency and self-management capacity. VM discussions have been mostly device-centred to date, being concerned with the development of new devices, or understanding the impact of different VM attributes for different purposes. Explorations of VM as a strategy have been limited. This paper outlines the key elements of one part of an overall VM strategy, namely the implementation strategy (i.e., planning, introducing, executing, monitoring, and controlling, maintaining, and improving, and removing). It is based on an empirical study on the use of a specific type of VM device (i.e., digital whiteboards) at an infrastructure engineering design and consultancy company in the UK. The main sources of evidence were surveys with key representatives of the company and participant observation in the development and implementation of the device. Findings indicate that adopting VM through a systematic implementation strategy with coherent plans and actions is important to enable its successful application. Moreover, some future research opportunities are pointed out, such as to expand and evaluate the definitions proposed, and to test them in different contexts and device types. KW - Visual Management KW - Strategy KW - Digital Whiteboards KW - Lean KW - Design Management. PB - T2 - Proceedings of the 31st Annual Conference of the International Group for Lean Construction (IGLC31) DA - 2023/06/26 CY - Lille, France L1 - http://iglc.net/Papers/Details/2188/pdf L2 - http://iglc.net/Papers/Details/2188 N1 - Export Date: 24 April 2025 DB - IGLC.net DP - IGLC LA - English ER -