IGLC.net EXPORT DATE: 26 April 2025 @CONFERENCE{Ebbs2024, author={Ebbs, Paul J. and Ward, Steven A. }, editor={ }, title={ISO 18404: A Model for Lean Transformation in an Alliance}, journal={Proceedings of the 32nd Annual Conference of the International Group for Lean Construction (IGLC 32)}, booktitle={Proceedings of the 32nd Annual Conference of the International Group for Lean Construction (IGLC 32)}, year={2024}, pages={1255-1267}, url={http://www.iglc.net/papers/details/2275}, doi={10.24928/2024/0225}, affiliation={Technical Director, T&I, Roads, WSP in the UK, paul.ebbs@wsp.com, orcid.org/0009-0003-5630-1726 ; Managing Director, Lean Construct Ltd., UK, steve@leanconstruct.co.uk, orcid.org/0000-0002-5291-7246 }, abstract={The literature and case studies reporting lean transformation in the construction/infrastructure sector are rare. This study’s objective is to examine whether the Lean Standard, ISO 18404 provides a useful model for lean transformation. By Case Study and Participatory Action Research, the deployment of ISO 18404 and certification journey of a UK highway alliance (the Alliance) is reported, structured around four Themes for lean transformation. Findings are supported by the latest literature along with a quantitative and qualitative survey with those involved in 18404 deployment (n=35/58). The survey data was thematically analysed and is largely articulated through the four Themes for lean transformation. Whilst ISO 18404 is imperfect, it remains that ISO 18404 provides a useful model for lean transformation and can assist with embedding a culture of sustainable continuous improvement in an Alliance. }, author_keywords={ISO 18404, Alliancing, Lean Transformation, Lean Leadership, Continuous Improvement }, address={Auckland, New Zealand }, issn={2789-0015 }, publisher={ }, language={English}, document_type={Conference Paper}, source={IGLC}, }