https://doi.org/10.24928/2023/0124

Perception of Project Management Among Construction Workers: A Survey in Denmark

Stephanie T. Salling¹, Cristina T. Pérez² & Søren Wandahl³

Abstract

According to the Lean philosophy, continuous improvement relies on an investment in people, and Lean methods and tools cannot be sustained without labor. Hence, knowledge about workers' job satisfaction is highly valuable for improving the efficiency of the construction industry. For that reason, a survey was created and applied to understand the level of job satisfaction among construction workers in Denmark within three areas: (1) Project Management; (2) Work Environment; and (3) Health and Safety. The descriptive survey method was adopted as the primary research approach. The study comprised five steps: (1) link to the theoretical level; (2) survey design; (3) pilot test; (4) data collection; and (5) data analysis. This paper presents a part of the survey results concerning project management. The results reveal the most significant issues to be unrealistic commitment plans and poor communication with management and other stakeholders. Respondents generally feel encouraged to suggest improvements to the current practice, however, their knowledge about Lean concepts is very limited. The paper presents two contributions: (1) the identification of the perception of project management among construction workers in Denmark and (2) a survey template that can be applied by others to understand construction workers’ job satisfaction levels

Keywords

Job satisfaction, survey, lean construction, collaboration, culture of respect

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Reference

Salling, S. T. , Pérez, C. T. & Wandahl, S. 2023. Perception of Project Management Among Construction Workers: A Survey in Denmark, Proceedings of the 31st Annual Conference of the International Group for Lean Construction (IGLC31) , 882-893. doi.org/10.24928/2023/0124

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