26th Annual Conference of the International Group for Lean Construction - Chennai, India - 2018

https://doi.org/10.24928/2018/0483

Application of Social Network Analysis in Lean and Infrastructure Projects

Diego Cisterna1, Jakob von Heyl2, Daniela M. Alarcón3, Rodrigo F. Herrera4 & Luis F. Alarcón5

1MSc. in Infrastructure Planning, University of Stuttgart, Stuttgart, Germany. Civil Engineer, University of Chile,Santiago, Chile. [email protected]
2Ph.D. candidate, Dipl.-Wirt.-Ing, University of Stuttgart, Senior Project Consultant, Drees & Sommer Stuttgart, Germany, [email protected]
3Project Consultant, Production Management Consultants – GEPRO, Padre Mariano 82, Office 202, Providencia, Santiago, Chile, Phone +56 2 2354 7050, [email protected]
4Ph.D. candidate, Department of Construction Engineering and Management, Pontifical Catholic University of Chile, Santiago, Chile, Professor School of Civil Engineering, Pontifical Catholic University of Valparaíso, Valparaíso, Chile, [email protected]
5Professor, Ph.D., Department of Construction Engineering and Management, Pontifical Catholic University of Chile, Santiago, Chile. [email protected]

Abstract

The communication structures between project participants have a great influence on the success of a project. Some can be described explicitly but most are informal and tacit. Social Network Analysis (SNA) is a tool to identify and model actual social structures with a set of metrics. This paper examines the application of SNA in German, Swiss and Chilean construction projects in order to identify the suitability of SNA in the Architecture, Engineering and Construction (AEC) industry. The scope of the present work focuses on differences when applying SNA to projects and organizations, influence of project complexity, cultural aspects and the use of SNA-metrics for a project benchmarking.

Keywords

Social network analysis (SNA), information flow, collaborative work, organizational design

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Reference

Cisterna, D. , Heyl, J. V. , Alarcón, D. M. , Herrera, R. F. & Alarcón, L. F. 2018. Application of Social Network Analysis in Lean and Infrastructure Projects, 26th Annual Conference of the International Group for Lean Construction , 412-421. doi.org/10.24928/2018/0483

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Founded in 1993, the IGLC is an international network of researchers from practice and academia in architecture, engineering, and construction (AEC) who feel that the practice, education, and research of the AEC industry have to be radically renewed in order to respond to the global challenges ahead.

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