Method of Intervention on the Flow of Materials in Building Processes

Aguinaldo dos Santos1, Carlos T Formoso2 & John Hinks3

1M.Sc., PhD. student at University of Salford. [email protected]
2M.Sc., PhD., NORIE, Universidade Federal do Rio Grande do Sul. [email protected]
3Bsc. (Hons), MA, PhD, The Research Centre for the Built and Human Environment, University of Salford. [email protected]


This paper discusses some aspects of a method of intervention in building processes that proved to be an effective mechanism for the learning of new production concepts. The intervention technique is designed to act as a starting point in quality and productivity improvement programs, which companies adopt and operate alone and in a competitive manner. It is oriented to producing rapid results, based on low-cost improvements, made without the need for changes in technology. The method involves an intensive data collection, the group analysis and formulation of a plan of improvements related with the operations strategy. The entire process, including the application of the improvements and a second diagnosis, required around six months for the nineteen small and medium-sized building companies involved. The principal outcomes appear to be a motivation within the companies to continue the process of improvement which the intervention started coupled with changes in the site production culture. SANTOS, , M.Sc., PhD. student at University of Salford [email protected] FORMOSO, Carlos T., HINKS, John,


TQM, productivity, lean production, operations management, building process, process change, learning culture



Santos, A. D. , Formoso, C. T. & Hinks, J. 1996. Method of Intervention on the Flow of Materials in Building Processes , 4th Annual Conference of the International Group for Lean Construction , -.

Download: BibTeX | RIS Format