TY - CONF TI - Behavioral Factors Influencing Lean Information Flow in Complex Projects C1 - San Diego, California, USA C3 - 20th Annual Conference of the International Group for Lean Construction PY - 2012 AU - Phelps, Andreas F. AD - Integrated Projects Executive, Balfour Beatty Construction, 507 Cole Street, San Francisco, CA, 94117, USA, Phone +01 415 652 4505, aphelps@balfourbeattyus.com ED - Tommelein, Iris D. ED - Pasquire, Chrisitne L. AB - As construction projects become increasingly complex, the success of these projects depends increasingly on effective information flow. Based on a three-year ethnographic study of the project team responsible for two capital healthcare projects, this paper presents a model of the interrelation of trust, commitment, learning, and understanding within project teams and how these constructs are vital to effective information flow. This model was developed through analysis of project team behaviors, behavioral trends, and triggers that prompted changes in behavioral trends. The model has implications regarding the competencies required of managers on complex projects, tools and processes that improve information flow, and the importance of information flow planning. KW - Information flow KW - trust KW - learning KW - commitment KW - knowledge management. PB - T2 - 20th Annual Conference of the International Group for Lean Construction DA - 2012/07/18 CY - San Diego, California, USA L1 - http://iglc.net/Papers/Details/822/pdf L2 - http://iglc.net/Papers/Details/822 N1 - Export Date: 29 March 2024 DB - IGLC.net DP - IGLC LA - English ER -