TY  - CONF
TI  - The Last Controller: a Human-centric Approach to Value Delivery in Construction Project Controls
C1  - Osaka and Kyoto, Japan
C3  - Proceedings of the 33rd Annual Conference of the International Group for Lean Construction (IGLC 33)
SP  - 459
EP  - 470
PY  - 2025
DO  - 10.24928/2025/0292
AU  - Hoots, Adam 
AU  - Milberg, Colin 
AU  - Sharma, Vivek 
AD  - Lean Construction Shepherd, Construction ACHE Solutions, Greenville, South Carolina, USA,  adam.hoots@constructionACHEsolutions.com,  https://orcid.org/0000-0002-0383-8437  
AD  - Principal, ASKM & Associates, Northampton, Massachusetts, USA, colin@askmassociates.com,  https://orcid.org/0000-0002-3160-1728  
AD  - Assistant Professor, Construction Science & Management Department, Clemson University, Clemson, South  Carolina, USA, viveks@clemson.edu, https://orcid.org/0000-0002-4112-8129   
ED  - Seppänen, Olli 
ED  - Koskela, Lauri 
ED  - Murata , Koichi 
AB  - This paper evaluates traditional construction Project Control Systems (PCS), identifying limitations in effectively managing project variability, complexity, and real-time decision-making. Conventional PCS models, largely reliant on single-loop feedback mechanisms, often prove inadequate for the dynamic and rapidly evolving nature of contemporary projects. Addressing this gap, the research synthesizes interdisciplinary literature from mechanical and electrical engineering, business management, and lean construction to propose an advanced framework termed Future Project Controls (fPC). Central to this framework is the introduction of the "Last Controller" role, a human-centric concept emphasizing rigorous final-stage quality assurance, value delivery, and proactive variability management, complementing the Last Planner System. The fPC framework integrates feedforward, concurrent, and feedback control mechanisms tailored to each project stage, enhancing responsiveness, resilience, and value delivery. The paper highlights the importance of clearly defined stage-specific metrics, systematic disturbance management, and adaptive learning across multiple projects. Finally, it outlines key areas for future research, including validating controller-specific performance indicators, leveraging artificial intelligence to enhance predictive controls, evaluating scalability across diverse projects, examining organizational and behavioral influences, and assessing long-term benefits. This comprehensive approach seeks to significantly improve project outcomes through more effective, integrated, and human-focused project controls.
KW  - Lean Project Controls
KW  - Lean Construction
KW  - Feedforward
KW  - Last Controller
KW  - or Concurrent Control
PB  - 
T2  - Proceedings of the 33rd Annual Conference of the International Group for Lean Construction (IGLC 33)
DA  - 2025/06/02
CY  - Osaka and Kyoto, Japan
L1  - http://iglc.net/Papers/Details/2433/pdf
L2  - http://iglc.net/Papers/Details/2433
N1  - Export Date: 02 June 2025
DB  - IGLC.net
DP  - IGLC
LA  - English
ER  -