TY  - CONF
TI  - Culture of Quality
C1  - Osaka and Kyoto, Japan
C3  - Proceedings of the 33rd Annual Conference of the International Group for Lean Construction (IGLC 33)
SP  - 1309
EP  - 1320
PY  - 2025
DO  - 10.24928/2025/0251
AU  - Villanueva, Sulyn Gomez
AU  - Rivera, Mauricio
AU  - Neyra, Mauricio
AD  - Quality Leader, DPR Construction, Boston, USA, sulyng@dpr.com, orcid.org/0000-0003-2367-9880
AD  - Researcher, LCI Peru, Lima, Peru, mriveram@uni.pe, orcid.org/0009-0003-7122-7202
AD  - MSc Student, Federal U. Rio Grande do Sul, Brazil, mauricio.neyra@ufrgs.br, orcid.org/0009-0007-7379-5798
ED  - Seppänen, Olli 
ED  - Koskela, Lauri 
ED  - Murata , Koichi 
AB  - Developing and sustaining a culture of quality is increasingly recognized as essential in today’s competitive and rapidly evolving environments. However, what do people mean when they talk about culture of quality? We claim that this question has not been fully addressed yet. The theoretical and practical use of the term culture of quality or quality culture in the literature are diverse. Therefore, there is a need for a synthesis of the literature on culture of quality to explore and frame commonalities and differences across the range of implications. In this paper, we explored the blueprints of culture of quality and performed a systematic literature review (SLR) of this concept. We adopted an abductive approach to analyze 134 articles. Outcomes of the SLR suggest that the implications of a culture of quality refers to the collective values, attitudes, and behaviors that drive individuals and teams to prioritize quality as an intrinsic goal rather than merely a compliance requirement. Such implications had been captured in this paper to provide a comprehensive overview of what culture of quality means.
KW  - Quality
KW  - culture
KW  - culture of quality
KW  - quality culture
KW  - systematic literature review.
PB  - 
T2  - Proceedings of the 33rd Annual Conference of the International Group for Lean Construction (IGLC 33)
DA  - 2025/06/02
CY  - Osaka and Kyoto, Japan
L1  - http://iglc.net/Papers/Details/2405/pdf
L2  - http://iglc.net/Papers/Details/2405
N1  - Export Date: 01 June 2025
DB  - IGLC.net
DP  - IGLC
LA  - English
ER  -