TY  - CONF
TI  - Bridging Perspectives: a Thematic Analysis of Trust in Construction Management
C1  - Osaka and Kyoto, Japan
C3  - Proceedings of the 33rd Annual Conference of the International Group for Lean Construction (IGLC 33)
SP  - 1404
EP  - 1415
PY  - 2025
DO  - 10.24928/2025/0136
AU  - Malaeb, Zeina
AU  - Hamzeh, Farook
AD  - Ph.D. Student, Civil and Environmental Engineering Department, University of Alberta, Edmonton, Canada, malaeb@ualberta.ca
AD  - Professor, Civil and Environmental Engineering Department, University of Alberta, Edmonton,  Canada, hamzeh@ualberta.ca
ED  - Seppänen, Olli 
ED  - Koskela, Lauri 
ED  - Murata , Koichi 
AB  - With the increased interest in collaborative project delivery, a focus on behavioral elements is needed to increase the effectiveness and success of delivered projects. Trust, in particular, plays a critical role in promoting team cooperation, building a relational culture, mitigating risks, minimizing conflicts, and realizing the full benefits of lean principles. However, despite the frequent mention of trust in construction management literature, research on trust, and the wider topic of soft elements, is lacking and the construction industry remains in much need of trust-related research. Starting from the basics, there is no universally accepted definition of trust and the definitions used in construction are borrowed from other fields, such as sociology, psychology, and economics, which are not all applicable to construction. Therefore, this paper aims to bridge perspectives and propose a definition of trust that is accepted and understood by construction management practitioners and researchers. For that, the authors perform a thematic analysis of 45 definitions of trust from the literature and present a thematic map outlining the interrelationships of the different elements of trust and a suggested definition. This contribution correlates trust in construction to risk in project management and will be built on in the authors’ future research.
KW  - Behavioral elements
KW  - collaboration
KW  - relational
KW  - risk
KW  - trust.
PB  - 
T2  - Proceedings of the 33rd Annual Conference of the International Group for Lean Construction (IGLC 33)
DA  - 2025/06/02
CY  - Osaka and Kyoto, Japan
L1  - http://iglc.net/Papers/Details/2331/pdf
L2  - http://iglc.net/Papers/Details/2331
N1  - Export Date: 01 June 2025
DB  - IGLC.net
DP  - IGLC
LA  - English
ER  -