https://doi.org/10.24928/2024/0214

Assessing Social, Technical, and Operational Maturity Dimensions for Digital Transformation in the Construction Phase

Luara L. A. Fernandes1, Makarand Hastak2 & Dayana B. Costa3

1PhD Candidate in Civil Engineering, Federal University of Bahia, Salvador, Brazil. Visiting Scholar, Lyles School of Civil Engineering, Purdue University, West Lafayette, United States. E-mail: [email protected]. ORCID: orcid.org/0000-0003-4041-8025.
2Professor and Head, Division of Construction Engineering and Management, Lyles School of Civil Engineering, Purdue University, West Lafayette, United States. Email: [email protected].
3Associate Professor, School of Engineering, Department of Structural and Construction Engineering, Federal University of Bahia, Salvador, Brazil. E-mail: [email protected]. ORCID: orcid.org/0000-0002-1457- 6401

Abstract

The importance of digital transformation (DT) has risen significantly in the past few years in several industry sectors, including construction. Some potential benefits of DT in construction include improvements in productivity, efficiency, safety, quality, and collaboration. However, fully embracing DT opportunities involves committed efforts in Key Project Areas (KPAs), and identifying these areas is still challenging. Therefore, this work aims to assess social, technical, and operational maturity dimensions for digital transformation in the construction phase. These dimensions are the KPAs construction managers should focus on throughout the construction environment DT process. A questionnaire was administered to 54 construction professionals from industry and academia. Data collected was analyzed using ranking analysis from the Relative Importance Index (RII) calculation. Results revealed that the participants did not rank technical aspects as the most significant; rather, these aspects were regarded with slightly less importance than other dimensions. The balance among social, technical, and operational factors in the ranking indicates that construction professionals recognize the insufficiency of technology implementation alone for driving significant changes; instead, human resources must lead the process improvement with the support of digital technologies. These findings align with Industry 5.0 and Lean Construction concepts, reflecting some synergies between them.

Keywords

Digital transformation, Construction phase, Industry 5.0, Lean construction.

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Reference

Fernandes, L. L. A. , Hastak, M. & Costa, D. B. 2024. Assessing Social, Technical, and Operational Maturity Dimensions for Digital Transformation in the Construction Phase, Proceedings of the 32nd Annual Conference of the International Group for Lean Construction (IGLC 32) , 1232-1243. doi.org/10.24928/2024/0214

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