https://doi.org/10.24928/2021/0192
Developing a Lean Culture Index in Construction
Jessica Kallassy1 & Farook Hamzeh2
1Masters Graduate, Civil and Environmental Engineering Department, American University of Beirut, Beirut Riad El-Solh 1107 2020, Lebanon, [email protected]2Associate Professor, Department of Civil and Environmental Engineering, University of Alberta, Edmonton, Alberta, Canada, [email protected], orcid.org/0000-0002-3986-9534
Abstract
Metrics and indices have become commonly available for construction planners in general, and Lean practitioners in particular, to evaluate and control their projects’ performance. Amidst the ample availability of such measures, the fight against specious Lean implementation in different construction firms has been the concern of many researchers. In order to address this issue, and in an attempt to provide practitioners with new methods to assess the Lean culture, this research develops a Lean Culture Index that can be used to measure Lean culture and the readiness of an organization to apply Lean. It presents a comprehensive model to assess Lean culture, and it can be used as a basis for future models of Lean implementation. It also provides practitioners with a diagnostic tool that measures where areas need further improvement. The paper utilizes a thorough literature review to identify features of Lean culture. Then, a survey is conducted to assess the derived features. Analysis of the data revealed that although surveyed construction companies showed some relation to Lean culture such as flexibility and consistency, there is still room for improvement in areas such as training and human focus. The study is capped with recommendations and conclusions.
Keywords
Lean construction index, lean culture, organizational culture
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Reference
Kallassy, J. & Hamzeh, F. 2021. Developing a Lean Culture Index in Construction, Proc. 29th Annual Conference of the International Group for Lean Construction (IGLC) , 504-513. doi.org/10.24928/2021/0192
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