Demonstrating the Value of an Effective Collaborative Decision-Making Process in the Design Phase

Annett Schöttle1, Paz Arroyo2 & Randi Christensen3

1PhD Candidate at Karlsruhe Institute of Technology (KIT)and Senior Consultant at Refine Projects AG, GER, [email protected], Advisor: Prof. Dr.-Ing. Fritz Gehbauer, M.S.
2Senior Coach, Lean Project Consulting, USA, [email protected]
3Lean Manager, Lower Thames Crossing, COWI, UK, [email protected]


Decisions are the foundation for creating value in a project. Particularly in the early design phases, decisions form and restrict the value creation processes throughout the project's life cycle Therefore, project teams should pay attention to the decision-making process, and design it to secure maximum value creation and clear documentation. This paper shows and analyses the decision-making process in the design phase of four different projects based on four characteristics: (1) decision-making method, (2) structure of the decision-making process, (3) governance process, and (4) documentation process. Our findings demonstrate that all four characteristics are essential and need to be considered when designing the decision-making process. Furthermore, the results demonstrate that making decisions collaboratively will lead to value adding opportunities. Consequently, this paper explains how the decision-making process affects the value creation process and gives insights on how to design it in an effective manner.


Choosing by Advantages, collaboration, decision-making, integration, value



Schöttle, A. , Arroyo, P. & Christensen, R. 2018, 'Demonstrating the Value of an Effective Collaborative Decision-Making Process in the Design Phase' In:, 26th Annual Conference of the International Group for Lean Construction. Chennai, India, 18-20 Jul 2018. pp 899-909

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