TY - CONF TI - Work-in-Process and Construction Project Information Flows C1 - Taipei, Taiwan C3 - 17th Annual Conference of the International Group for Lean Construction SP - 257 EP - 266 PY - 2009 AU - Chin, Chang-Sun AD - Ph.D., Honorary Fellow, Construction Engineering and Management Program, Department of Civil and Environmental Engineering, University of Wisconsin, Madison, chin2@wisc.edu ED - Cuperus, Ype ED - Hirota, Ercilia Hitomi AB - The inception and completion of the contractor’s tasks (i.e., physical production) rely on complete and prompt responses to related information from the design team. However, observations on processing times of Requests For Information (RFI), which is one of major construction project information flows, show that the processing times are unnecessarily long and that on-time response rates are low. The primary goal of this study is to investigate reason(s) for long information processing time from the production perspective. The study uses three similar projects in terms of the type of building, project budget, and construction duration, gathering actual RFI processing times and measuring key flow performance metrics in order to determine that the major reason for late RFI reviews is the high level of work-inprocess (WIP) in the system. To fortify this finding, the study conducts regression analyses, which show a strong correlation between the number of WIP (i.e., RFIs) and the number of delays. The study also analyzes what factors make the WIP level high and suggests possible solutions to reduce the level of WIP from the production perspective. KW - Delay KW - processing time KW - regression KW - request for information KW - work-in-process PB - T2 - 17th Annual Conference of the International Group for Lean Construction DA - 2009/07/15 CY - Taipei, Taiwan L1 - http://iglc.net/Papers/Details/629/pdf L2 - http://iglc.net/Papers/Details/629 N1 - Export Date: 26 April 2024 DB - IGLC.net DP - IGLC LA - English ER -