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EXPORT DATE: 19 April 2024

@CONFERENCE{Luoma2011,
author={Luoma, Tuuli and Junnila, Seppo },
editor={Rooke, John and Dave, Bhargav },
title={The Value Flow of a Workplace in Construction Process – A Case Study}, 
journal={19th Annual Conference of the International Group for Lean Construction}, 
booktitle={19th Annual Conference of the International Group for Lean Construction}, 
year={2011},
url={http://www.iglc.net/papers/details/1132},
affiliation={Researcher, Real Estate Business, Aalto University School of Engineering, PO Box 11200 FI-00076 Aalto, Finland, Phone +358 50 594 6727, tuuli.luoma@aalto.fi ; Professor, Real Estate Business, Aalto University School of Engineering, PO Box 11200 FI-00076 Aalto, Finland, Phone +358 50 511 5816, seppo.junnila@aalto.fi },
abstract={Lean construction papers have shown a great deal of interest in project management and delivery. However, the end-customer or tenant perspective has not yet been emphasised similarly in the lean construction literature. This paper focuses on end-customer value creation in construction projects. The specific focus is on workplace creation through the construction project. The purpose of the paper is to assess how the end-customer value is managed in a workplace construction project. The end-customer value and the value flow of a workplace creation project are analysed through value stream mapping in a descriptive case study. A generic map of value creation with the utilised investment management process is constructed according to the documents of the case, semi-structured interviews, and questionnaires. The value stream analysis showed that a workplace project can potentially produce significant additional value for the end-customer, but inadequate value management during the investment process can waste the potential. The studied investment management process was found not to support value management; instead it focused heavily on optimising the delivery and managing the investment costs of sub-processes. In order to enhance the end-customer value creation in workplace construction process the role of value stream management needs to be highlighted along with delivery. },
author_keywords={value production, value management, workplace creation, case study },
address={Lima, Peru },
issn={ },
publisher={ },
language={English},
document_type={Conference Paper},
source={IGLC},
}