The Level of Stakeholder Integration - Sunnyvale Case

Aki Aapaoja1, Jukke Malvalehto2, Maila Herrala3, Aki Pekuri4 & Harri Haapasalo5

1PhD student, Department of Industrial Engineering and Management, University of Oulu, P.o.Box 4610, 90014 University of Oulu, Finland, Phone +358 40 7444 823, aki.aapaoja@oulu.fi
2Senior Consultant, Booz & Company, Helsinki, Finland, jukke.malvalehto@gmail.com
3 Post-doctoral research fellow, Department of Industrial Engineering and Management, University of Oulu, P.o.Box 4610, 90014 University of Oulu, Finland, +358 40 0175 142, maila.herrala@oulu.fi
4 PhD student, Department of Industrial Engineering and Management, Univ. of Oulu, P.o.Box 4610, 90014 University of Oulu, Finland, Phone +358 40 7294 162, aki.pekuri@oulu.fi
5Professor, Department of Industrial Engineering and Management, University of Oulu, P.o.Box 4610, 90014 University of Oulu, Finland, Phone + 358 40 5166 603, harri.haapasalo@oulu.fi

Abstract

Insufficient project stakeholder and team management has frequently resulted in conflicts and partial failures. Stakeholder integration and integrated project delivery (IPD) provide real opportunities for organizations to achieve more than they could on their own and are a way to improve construction project productivity. The purpose of this study is to analyze what the preconditions and challenges are for successful stakeholder integration in construction projects. This paper discusses the nature and preconditions of stakeholder integration in the construction industry, while its main purpose is to take a look at the level of integration in an IPD project. Our results are derived from the analysis of both current literature and an empirical case study. According to the theoretical findings, twelve preconditions for integration were found, and the empirical case study strongly supported these findings. Despite the good results and the project’s high level of integration, the main challenges for stakeholder integration seem to be mostly related to a lack of trust and communication among stakeholders, and thus all of the stakeholders should be involved as early as possible. In addition, the nature and process of IPD is still pretty unfamiliar to many people, which increases suspicion towards it.

Keywords

Stakeholder, integration, collaboration, preconditions, construction

Files

Reference

Aapaoja, A. , Malvalehto, J. , Herrala, M. , Pekuri, A. & Haapasalo, H. 2012, 'The Level of Stakeholder Integration - Sunnyvale Case' In:, Tommelein, I.D. & Pasquire, C.L., 20th Annual Conference of the International Group for Lean Construction. San Diego, USA, 18-20 Jul 2012.

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