The paper relates empirical findings from a construction industry supply chain diagnostic to archival evidence on supply chain engineering. Particular attention is drawn to current construction and non-construction industry trends on such issues as supply chain relationships, business process orientation and exchange of personnel. Evidence is given that indicates strategies such as partnering, business process engineering focused on customer needs and co-development yield significant business and supply chain performance improvements. The paper suggests that the exchange of staff and personnel will yield a change in “mindset” and enable a process oriented supply chain for those companies involved in the empirical research.
Supply chain, business processes, relationship, personnel exchange, partnering.