Using Quality Function Deployment (Qfd) in the Design Phase of an Apartment Construction Project

Luiz Antonio Gargione1

1Assistant Professor and Research Collaborator, IP&D, Instituto de Pesquisas e Desenvolvimento, Universidade do Vale do Paraíba, Av. Shishima Hifumi 2911, 12.244- 000, São José dos Campos-SP, Brazil, +(55) (12) 347-1000, fax: +(55) (12) 347-1334, gargione@univap.br

Abstract

Quality Function Deployment-QFD is a powerful development methodology with a wide range of applications. This paper presents a simple case using QFD on the design phase of a Real Estate construction project as a tool of improvement for layout and features of a middleclass apartment unit. The main purpose of QFD in this study was to apply in construction a method of customer-oriented design used in other industries, and to adapt some of the tables and matrices proposed by Akao (1990). Another purpose of this case study was to test the applicability of QFD in real estate projects managed and developed by small companies usually owner-operated.

Keywords

Quality function deployment, lean construction, building design, building construction, the house of quality.

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Reference

Gargione, L.A. 1999, 'Using Quality Function Deployment (Qfd) in the Design Phase of an Apartment Construction Project' In:, 7th Annual Conference of the International Group for Lean Construction. Berkeley, USA, 26-28 Jul 1999. pp 357-368

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