Different types of evaluation of suppliers have been used in the construction industry. In those evaluations it is important to consider the level of client-supplier relationships that exists. This is particular important for companies that establish long-term relationships with a few suppliers. Insufficient understanding of how to determine these levels can lead to problems such as considering the requirements for a long-term relationship when the requirements for a transactional relationship is enough. In the literature, very little exist on the criteria for establishing those levels and also on how to translate such criteria into operational dimensions. This paper proposes a method of suppliers’ evaluation for construction companies, considering the need of customized this assessment based on the type of the supplier-firm relationship. The method intends to provide a better understanding of the construction firm needs as well as to translate them into operational dimensions. This method was tested in a case study conducted in a medium sized company which deals with complex projects. A framework containing operational dimensions that categorize suppliers was developed according to needs of the construction company. Finally, a set of guidelines for making the evaluation tools more useful is proposed.
supplier management, performance evaluation, relationship, supply chain managemen
Biesek, G. , Isatto, E.L. & Formoso, C.T. 2008, 'Implementing Customized Method for the Evaluation of Subcontractors' In:, Tzortzopoulos, P. & Kagioglou, M., 16th Annual Conference of the International Group for Lean Construction. Manchester, UK, 16-18 Jul 2008. pp 359-369