Performance Measurement Systems for Benchmarking in the Construction Industry

Dayana B. Costa1, Carlos T. Formoso2, Michail Kagioglou3 & Luis F. Alarcon4

1M.Sc., Ph.D. candidate, Federal University of Rio Grande do Sui, Building Innovation Research Unit (NORIE), Osvaldo Aranha Av., 99, 3° floor, Porto Alegre-RS, Brazil, fone: +55 51 3316 3959, e-mail: dayana@cpgec.ufrgs.br
2Ph.D., Associate Professor, Federal University of Rio Grande do Sui, Building Innovation Research Unit (NORIE), Osvaldo Aranha Av., 99, 3° floor, Porto Alegre-RS, Brazil, fone: +55 51 3316 3959, e-mail: formoso@vortex.ufrgs.br
3Ph.D., Centre Manager, University of Salford, Salford Centre for Research and Innovation (SCRI) in the Build and Human Environment, Meadow Road, Salford, M7 9NU. UK. Tel: +44 (0) 161 2953855 e-mail: m.kagioglou@salford.ac.uk
4Ph.D., Professor, Universidad Cat61ica de Chile, Escuela de lngenieria, Casilla 306, Correo 22, Santiago, Chile, e-maillalarcon@ing.puc.cl

Abstract

Performance measurement is an essential element of business management. It provides the necessary information for process control, and makes it possible to establish challenging and feasible goals. It is also necessary to support the implementation of business strategies. Despite the importance of performance measurement, it has not been widely implemented in construction companies and information on the performance of the construction industry as a whole is also scarce. In the last few years, there have been some initiatives concerned the establishment of performance measurement systems for benchmarking in different countries. The objective of this paper is to describe the scope of those initiatives and discuss its potential role for benchmarking construction companies, specially those involved in the development and implementation of new operations management ideas. This investigation is focussed on four initiatives, carried out in Brazil, Chile, the UK and the USA. The paper concludes by proposing some further directions on this research topic.

Keywords

Performance measurement, benchmarking, construction industry

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Reference

Costa, D.B. , Formoso, C.T. , Kagioglou, M. & Alarcon, L.F. 2004, 'Performance Measurement Systems for Benchmarking in the Construction Industry' In:, Bertelsen, S. & Formoso, C.T., 12th Annual Conference of the International Group for Lean Construction. Helsingør, Denmark, 3-5 Aug 2004.

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