The mapping of the design and construction process has been gaining momentum in the last few years. However, the focus has been on mapping the high level processes or the information required to perform certain processes. One such high level process that has enjoyed considerable success is the Process Protocol. It integrates the various participants of a project into multi-functional teams, operating within a stage-gate based project environment. This paper will present how process mapping can be used to increase transparency within a production environment. The case study examines a multi-million development project and it demonstrates how the introduction of mapping the design and production processes, based on the Process Protocol Model and principles, has improved communications, enabled increased design fixity and reduction of downtime caused by late deliveries of certain project activities and information. In addition the implementation issues involved in introducing such process mapping practices is examined and analysed in the case study project.
Process Modelling, Design Management, Design Fixity, Production Modelling