https://doi.org/10.24928/2019/0245

Team Health: A Measured Approach to Collective Learning

Anthony Muñoz1, Jean Laurent2 & Chris Dierks3

1Healthcare Project Manager, DPR Construction, San Diego, CA 92122, USA, anthonym@dpr.com
2Project Engineer, DPR Construction, Newport Beach, CA 92660, USA, jeanl@dpr.com
3Lean Manager, DPR Construction, Ft. Lauderdale, FL 33301, USA, chrisd@dpr.com

Abstract

This paper addresses the problem in failing to identify, measure, and monitor the human component (i.e. participant satisfaction) in the delivery of a lean construction project. Traditional measures of lean construction fail to represent or provide insightful commentary to the lengths they measure. The authors of this paper present the team health assessment as a tool that DPR Construction has used to better identify and provide measurement to otherwise unquantifiable indices of a project’s performance. With this tool, project teams are able to facilitate a disciplined approach to learning, learning from the team and as a team, throughout the entire life cycle of design and construction. This added awareness could then be used to better identify and optimize value from a holistic viewpoint.

Keywords

Language action perspective, benefits realization, action learning, moods, collective learning.

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Reference

Muñoz, A. , Laurent, J. & Dierks, C. 2019, 'Team Health: A Measured Approach to Collective Learning' In:, Proc. 27th Annual Conference of the International Group for Lean Construction (IGLC). Dublin, Ireland, 3-5 Jul 2019. pp 191-202

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