https://doi.org/10.24928/2018/0483

Application of Social Network Analysis in Lean and Infrastructure Projects

Diego Cisterna1, Jakob von Heyl2, Daniela M. Alarcón3, Rodrigo F. Herrera4 & Luis F. Alarcón5

1MSc. in Infrastructure Planning, University of Stuttgart, Stuttgart, Germany. Civil Engineer, University of Chile,Santiago, Chile. diego.cisterna.c@gmail.com
2Ph.D. candidate, Dipl.-Wirt.-Ing, University of Stuttgart, Senior Project Consultant, Drees & Sommer Stuttgart, Germany, jakob.vonheyl@dreso.com
3Project Consultant, Production Management Consultants – GEPRO, Padre Mariano 82, Office 202, Providencia, Santiago, Chile, Phone +56 2 2354 7050, dalarcon@gepro.cl
4Ph.D. candidate, Department of Construction Engineering and Management, Pontifical Catholic University of Chile, Santiago, Chile, Professor School of Civil Engineering, Pontifical Catholic University of Valparaíso, Valparaíso, Chile, rodrigo.herrera@pucv.cl
5Professor, Ph.D., Department of Construction Engineering and Management, Pontifical Catholic University of Chile, Santiago, Chile. lalarcon@ing.puc.cl

Abstract

The communication structures between project participants have a great influence on the success of a project. Some can be described explicitly but most are informal and tacit. Social Network Analysis (SNA) is a tool to identify and model actual social structures with a set of metrics. This paper examines the application of SNA in German, Swiss and Chilean construction projects in order to identify the suitability of SNA in the Architecture, Engineering and Construction (AEC) industry. The scope of the present work focuses on differences when applying SNA to projects and organizations, influence of project complexity, cultural aspects and the use of SNA-metrics for a project benchmarking.

Keywords

Social network analysis (SNA), information flow, collaborative work, organizational design

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Reference

Cisterna, D. , Heyl, J.V. , Alarcón, D.M. , Herrera, R.F. & Alarcón, L.F. 2018, 'Application of Social Network Analysis in Lean and Infrastructure Projects' In:, 26th Annual Conference of the International Group for Lean Construction. Chennai, India, 18-20 Jul 2018. pp 412-421

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