Adversaries or Partners? A Case Study of an Established Long-Term Relationship Between a Client and Major Contractor

Rachel Cooper1, John Hinks2, Stephen Allen3 & Stuart Carmichael4

1University of Salford, Salford M5 4WT, UK.
2University of Salford, Salford M5 4WT, UK.
3University of Salford, Salford M5 4WT, UK.
4University of Salford, Salford M5 4WT, UK.

Abstract

The paper presents details from a pilot case study from an IMI EPSRC funded research project. The case study examines a 20 year relationship between a client and contractor during which 15 projects have been successfully completed. The paper also examines the traditional nature of relationships in the construction industry and contrasts this to those found in the manufacturing industry. Research findings from the case study are presented and examined and, combining this with recent literature from both construction and manufacturing, a conceptual model of business relationships is presented. The intention of the research is to test and develop this model in subsequent case studies with the intention of producing practical guidelines for effective working relationships between designated stakeholders on construction projects.

Keywords

long-term relationships, attitudes, culture, behaviour

Files

Reference

Cooper, R. , Hinks, J. , Allen, S. & Carmichael, S. 1996, 'Adversaries or Partners? A Case Study of an Established Long-Term Relationship Between a Client and Major Contractor ' In:, 4th Annual Conference of the International Group for Lean Construction. Birmingham, UK, 1-.

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