Learning From Collaborative Benchmarking in the Construction Industry

Luis F. Alarcon1, Alejandro Grillo2, Javier Freire3 & Sven Diethelm4

1Universidad Católica de Chile, Escuela de Ingeniería, Casilla 306, Correo 22, Santiago, Chile, e-mail: lalarcon@ing.puc.cl
2Corporación de Desarrollo Tecnológico, CDT, Chilean Chamber of Construction. Marchant Pereira 221, Oficina 11, Santiago, Chile, e -mail: agrillo@cdt.cl jfreire@cdt.cl
3Corporación de Desarrollo Tecnológico, CDT, Chilean Chamber of Construction. Marchant Pereira 221, Oficina 11, Santiago, Chile, e -mail: sdiethel@ing.puc.cl
4Universidad Católica de Chile, Escuela de Ingeniería, Casilla 306, Correo 22, Santiago, Chile, e-mail: sdiethel@ing.puc.cl

Abstract

A collaborative research effort among construction companies has allowed the design and implementation of a performance measurement system in Chilean construction companies. This effort is starting to give preliminary results as new companies are adopting the system that is expected to reach critical mass in the Chilean construction industry. In the future, international organisations are expected to join this effort to extend the potential impact to new countries and companies. The system database will be useful to develop third party benchmarking to contribute to the improvement of the industry as a whole. The implementation of performance measurement systems, which include measures adapted to lean construction, is discussed in this paper. The paper discusses the development process, the performance measures selected and some implementation issues. The paper also shows some preliminary findings from the baseline data obtained from the companies and projects already included in the database. The paper illustrates the value that can be obtained for the companies and for the industry from this collaborative benchmarking effort and extends an invitation to companies world-wide to share their experience using this exciting methodology. This benchmarking project, currently underway, provides an excellent starting point for collaborative research carried out in different countries and locations.

Keywords

Benchmarking; lean construction; construction performance measures.

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Reference

Alarcon, L.F. , Grillo, A. , Freire, J. & Diethelm, S. 2001, 'Learning From Collaborative Benchmarking in the Construction Industry' In:, Ballard, G. & Chua, D., 9th Annual Conference of the International Group for Lean Construction. Singapore, Singapore, 6-8 Aug 2001.

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