Examining the Critical Success Factors in the Adoption of Value Stream Mapping

Wenchi Shou1, Jun Wang2, Xiangyu Wang3 & Heap-Yih Chong4

1Ph.D. student, Australasian Joint research center for BIM, Curtin Univ., Perth, Australia, +61 9266 7486, wenchi.shou@postgrad.curtin.edu.au
2Ph.D. student, Australasian Joint research center for BIM, Curtin Univ., Perth, Australia, +61 9266 7486, jun.wang15@postgrad.curtin.edu.au
3Professor, Australasian Joint research center for BIM, Curtin Univ., Perth, Australia; Intern Scholar, Dept. of Housing and ID, Kyung Hee Univ., South Korea, +61 9266 7486, xiangyu.wang@curtin.edu.au
4Senior Lecture, Const. and Mgmt. Dept., Built and Envir., Curtin Univ., Perth, Australia, +61 9266 3766, heap-yih.chong@curtin.edu.au

Abstract

Value Stream Mapping (VSM) is a functional approach to reorganizing production system in line with lean vision. It has been applied in many sectors to improve performance. However, there are several factors that need to be considered while implementing VSM in practice. This paper presents a literature review of the Critical Success Factors (CSFs) in the implementation of VSM across five different sectors: manufacturing, healthcare, construction, product development, and service. The review covers the peer-reviewed journal articles on VSM in Scopus from 1999 to 2015. A four-stage search criteria is designed to refine the publications. 14 CSFs are identified through the deep analysis of the five sectors, and six of them are common success factors, namely, empowered inter-principle lean team, top management, organizational culture, theory refinement and integration, resource availability and communication. The differences of the factors in five sectors are also discussed in this paper. The main limitation of this study is related to the source of the selected papers because conference papers are excluded in this review. The findings of this study provide a good basis for industry practitioners to effectively implement VSM.

Keywords

Value stream mapping, critical success factor, cross-sector review

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Reference

Shou, W. , Wang, J. , Wang, X. & Chong, H. 2016, 'Examining the Critical Success Factors in the Adoption of Value Stream Mapping' In:, 24th Annual Conference of the International Group for Lean Construction. Boston, USA, 20-22 Jul 2016.

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