Characteristics That Enhance Value for Users of Offices—Focus on Buildings and Stakeholders

Kristin Mo Ravik1, Amin Haddadi2, Svein Bjørberg3, Margrethe Foss4 & Jardar Lohne5

1M.Sc. student, Norwegian University of Science and Technology (NTNU), Høgskoleringen 7A, Trondheim 7491, Norway.
2Ph.D. candidate, NTNU, Høgskoleringen 7A, Trondheim 7491, Norway
3Professor II, NTNU / OSCAR R&D project, Multiconsult, PB Skøyen, Oslo 0213, Norway
4Senior advisor/ OSCAR R&D project, Multiconsult, PB Skøyen, Oslo 0213, Norway.
5Research scientist, dr. art., NTNU, Høgskoleringen 7A, Trondheim 7491, Norway.

Abstract

The Norwegian research project OSCAR acknowledges a clear connection between how buildings are designed and operated and which values the business that uses these areas can produce (Bjørberg et al., 2015). This paper addresses what value is for end users of office buildings and how value creation can be optimized from as early on as the predesign phase. The research is based on a literature review, a case study of an office building, and interviews with two key actors within BREEAM in Norway. The case study includes a questionnaire that had 270 respondents and 8 semi-structured, in-depth interviews. The design of office buildings has an important impact on the health and productivity of people who work in offices. The study investigates which factors seem to be of most value to end users of office buildings. There are several tools and methods within the project management field that can be used in the predesign phase in order to enhance value for users. The focus in this paper will be on user involvement and sustainability-rating assessment tools. The research addresses why users should be involved in the predesign phase and what to be aware of when involving users.

Keywords

Value, collaboration, sustainability, office buildings, predesign

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Reference

Ravik, K.M. , Haddadi, A. , Bjørberg, S. , Foss, M. & Lohne, J. 2016, 'Characteristics That Enhance Value for Users of Offices—Focus on Buildings and Stakeholders' In:, 24th Annual Conference of the International Group for Lean Construction. Boston, USA, 20-22 Jul 2016.

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